FAQs

Table of Contents

General

What is your MOQ of Jewelry Box Packaging?
Our minimum order quantity (MOQ) for jewelry box packaging varies depending on the product type:
  • MOQ of one carton: In-stock Jewelry Boxes
  • MOQ of 500 pieces: LED Jewelry Boxes
  • MOQ of 1000 pieces: Custom Jewelry Boxes (Velvet Jewelry Box, PU Leather Jewelry Box, Leatherrette Paper Jewelry Box, Paper Jewelry Box, etc.)

For further details, please consult us directly.

Do you offer samples?
Yes, we offer free samples of in-stock items (excluding international shipping costs). For samples produced according to custom requirements, there is a sample fee and international shipping costs.
Do you have discounts for large quantity orders?

Absolutely! We offer competitive discounts for large quantity orders. The specific discount rate will depend on the volume and specifications of your order. We are committed to providing the best value for our clients, and we encourage you to contact us directly with your order details so we can offer you the most advantageous pricing.

Products

What types of jewelry packaging do you offer?

We offer a wide range of jewelry packaging products, including paper jewelry boxes, velvet jewelry boxes, leather jewelry boxes, LED jewelry boxes, jewelry pouches, paper bags and various other jewelry displays and packaging accessories.

Our packaging solutions are suitable for a variety of jewelry items, such as rings, pendants, bracelets, bangles, necklaces, and earrings, ensuring that your jewelry is beautifully presented and well-protected.

What is the range of sizes you offer for jewelry boxes?
We offer a wide range of sizes to accommodate different types of jewelry, including ring boxes, necklace boxes, bracelet boxes, and more. Custom sizes are also available upon request.
Do you have products in stock?
Yes, we have a large inventory of popular items in stock. For customers needing urgent shipments, we can quickly fulfill orders from our available stock.
What testing do your packaging materials undergo?
Our packaging materials undergo rigorous testing to ensure they meet high standards of durability and quality. For example, our PU leather is tested for resistance to yellowing and mildew, and our other materials are tested for strength and longevity.

Customization

What customization options do you offer?
We offer a wide range of customization options to meet your specific needs, including:
  • Color: Choose from a variety of colors to match your brand’s aesthetic.
  • Size: Custom sizes are available to perfectly fit your jewelry items.
  • Brand: Personalize your packaging with your brand elements.
  • Logo Printing: Multiple techniques available such as hot stamping, embossing, silk screening, metal tags, and laser engraving.
  • Box Material: Select from high-quality materials like PU leather, velvet, microfiber, and durable leatherette paper.

Service

Do you provide storage and warehousing services?
Yes, we offer warehousing and storage services for our clients. This is particularly beneficial for online jewelry retailers who may need us to manage inventory and dispatch orders efficiently.
How quickly do you respond to inquiries?
We guarantee to respond to all inquiries within 12 hours to ensure timely communication and support.
What is your after-sales service policy?
We are committed to providing excellent after-sales service. If there are any issues with your order, such as missing items or quality concerns, we will address them promptly by either providing replacements or compensating as necessary.

Payment

What are the payment methods?
  • T/T
  • LC
  • PayPal
  • Ali-Pay
  • Credit cards
  • For OEM orders, a 50% deposit is required upfront, with the remaining balance to be paid before shipment.

Shipping

When will my order be shipped?

For in-stock items, your order will be shipped within 2-3 days. For items that require bulk production, the shipping time is typically 2-3 weeks.

Please note that specific timelines may vary based on actual production schedules and order details.

What shipping methods do you offer?
We offer several shipping methods, including sea freight, air freight, and various express delivery services. The best shipping method depends on your order size, destination, and urgency.
How do you ensure the safety of products during transportation?
To ensure your products arrive safely, we use sturdy standard cartons for shipping. For delicate items like LED boxes, we provide additional protection with inner and outer cartons. Additionally, 8 plastic corner guards to all boxes are added to minimize the risk of damage during transit.